All Systems Operational.
All core billing engines, government NIC gateways, database clusters, and cloud APIs are running smoothly.
No Active Incidents Reported
All core billing services, government NIC gateways, database clusters, and web applications are operating normally.
Scheduled GSTN Gateway Cache Optimization
Sunday, Oct 11, 2026 · 02:00 AM – 03:00 AM IST. Database index compaction and upstream NIC IRP cache re-indexing. Zero downtime expected for standard invoice creation; minor latency increase possible on bulk GSTN return downloads.
System Services & Uptime
Continuous status history over the last 90 days. Hover over any bar to inspect daily metrics.
Core Billing & GST Platform
Real-time CGST, SGST, IGST computation, HSN tax rule lookup, and round-off validation
Direct NIC IRP gateway for real-time IRN generation, QR code signing, and E-Way bill generation
State-wise GST profile routing, return sync, and unified ledger consolidation
High-throughput PDF rendering engine for tax invoices, delivery challans, and thermal receipts
Web Applications & Portals
Primary customer dashboard at app.businessswift.in
Public invoice view links, online payment checkout, and receipt downloads
External API endpoints for ERP, CRM, and accounting integrations
User login, multi-factor authentication, and role-based permissions
Cloud Infrastructure & Storage
Multi-AZ managed PostgreSQL cluster with streaming replication and automated failover
In-memory caching for session tokens, HSN lookups, and API quota management
Encrypted object storage for generated invoices, signed PDFs, and compliance logs
Asynchronous event bus for GST return preparation, email relays, and report generation
Government & External Integrations
Direct connectivity with Goods and Services Tax Network (GSTN) for return filing & ledger checks
UPI dynamic QR, Razorpay, and direct bank settlement webhooks
Automated invoice delivery via WhatsApp Business API, transactional SMS, and email relays
API Gateway Response Times
Round-trip latency measured across all edge nodes in Mumbai, Delhi, Bangalore, and Chennai.
Past Incidents & RCA
Transparent post-incident reviews, root-cause analyses (RCA), and resolution timelines.
September 2026
Intermittent Latency on Upstream NIC IRP E-Invoice Gateway
Incident Progression
Upstream NIC IRP cluster recovered. Backlogged IRN generation requests cleared and latency returned to normal baseline (118ms).
Traffic automatically rerouted through secondary NIC session gateway. Success rates restored to 99.9%.
National government NIC portal was returning HTTP 429 Too Many Requests during high-volume filing window.
Automated monitors detected elevated P95 latency (>2.4s) on E-Invoice generation endpoints.